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konazz Profile
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Date Registered: 08-2012
Location: Canberra, ACT
TOTAL POSTS: 479
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Re:


Hey guys.

Looks like i have a blocked EGR - I was able to limp it back to a Nissan dealer in Goulburn

Now they're saying its my fault and that the cleaning is not covered under warranty... is this right?

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Michael K
2012 X-Trail Series IV Diesel TS
Member X-2600 (C)
Mods: Pedders Lift Kit, Bash Plates, 16" X-trail Steel Rims, 235/70/16 A/T Tyres, Heavy Duty shock absorbers
16/Mar/2015, 1:41 pm Link to this post Send Email PM   Send Private Message Blog
 
nananut Profile
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Date Registered: 12-2011
Location: Kalgoorlie, WA
TOTAL POSTS: 366
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Re:


Unfortunately dealers will find any reason not to cover any repairs under warranty. Is the EGR completely blocked? When my valve was blocked (maybe not severe enough) I still managed to drive at 110km/hr without problems to get 400km home.

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x-2202 (c)
New: 2014 Ranger PX XLS 3.2 Mods
Old: 2011 X-trail T31 TS Series 4 Mods
17/Mar/2015, 9:13 am Link to this post Send Email PM   Send Private Message Blog
 
Revhead Kev Profile
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Date Registered: 10-2006
Location: Mona Vale, Sydney, AUSTRALIA
TOTAL POSTS: 6355
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Re: EGR Valve Cleaning & EGR Related MIL Error Code


Michael,
Ask them to show you in the handbook where a particular driving style will cause blockage of the EGR and that it should be avoided.
In my opinion, if there is nothing in the handbook to warn you then how would you be expected to know...especially when you play the ignorance card and say it is your first diesel emoticon

---
Kev X450(c) T30 Guru
03 Titanium Ti T30 Series 1 **MODIFIED**
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17/Mar/2015, 11:46 am Link to this post Send Email PM   Send Private Message Blog
 
konazz Profile
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Date Registered: 08-2012
Location: Canberra, ACT
TOTAL POSTS: 479
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Re:


Not sure whats going at this point.

They started working on the car yesterday.

At 10:15am they were still working on it - its now 3 hours later since I called and nothing.

I put them on notice that i'll be fighting for a warranty claim so they need to tell nissan whatever they need to tell them. Regardless, I only approved a $120 diagnostic, so anything above that is on them.

I also put them in their place, when they said that it just 'happens'... i told them that car has always been serviced at Nissan and its a Nissan problem. Then he said it was like a filter blah blah blah - i think he was taken aback when I explained to him its a butterfly valve, and i know its nothing like a filter... its the engine design (f*cking renault design - our last renault's engine allowed leaves to build up somewhere and set itself on fire). I courteously told them, my problem is not with them - but with Nissan who doesn't like doing warranty repairs.

Worst of all, the dealership I limped it to is 98.4km away from home - just outside the 100km towing/hirecar/accomodation limit for Roadside. If i'd had it towed from where I started limping, then I would've been sweet, but alas no reception until Goulburn.

I always thought I'd be safe from EGR blockage the way I drive... I'm not going to post what speed I was doing about 15 mins before the limp... but i would've had the car impounded on the spot... I average about 800kms per week, most of it on the Fed/Hume hwy betwee CBR/SYD/Goulburn. I've never even had a DPF burnoff in 106,000kms.

I honestly thought about limping it home, but the old girl already has MIL and I'd have to limp it down a 110km/h hwy... and i struggled to get up to 80km/h as I have a full boot of camping gear, fridge, battery etc.)

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Michael K
2012 X-Trail Series IV Diesel TS
Member X-2600 (C)
Mods: Pedders Lift Kit, Bash Plates, 16" X-trail Steel Rims, 235/70/16 A/T Tyres, Heavy Duty shock absorbers
17/Mar/2015, 12:21 pm Link to this post Send Email PM   Send Private Message Blog
 
konazz Profile
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Date Registered: 08-2012
Location: Canberra, ACT
TOTAL POSTS: 479
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Re:


Good news and bad news...

They pulled the EGR out, and its fine. Not blocked, working fine. They did give it a clean while they were in there... but the error codes are still being thrown up.

At this point, Nissan is covering everything... hazzah!

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Michael K
2012 X-Trail Series IV Diesel TS
Member X-2600 (C)
Mods: Pedders Lift Kit, Bash Plates, 16" X-trail Steel Rims, 235/70/16 A/T Tyres, Heavy Duty shock absorbers
18/Mar/2015, 11:37 am Link to this post Send Email PM   Send Private Message Blog
 
Charlie250 Profile
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Date Registered: 08-2012
TOTAL POSTS: 193
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Re:


Stories like this are frustrating.

If functioning properly, the DPF cleans itself as required. The process is referred to as "REGEN." If you do plenty of hwy km, you will most likely not even be aware when regen takes place. If it isn't functioning properly and your vehicle is still under warranty, unless there is compelling evidence to suggest misuse or incorrect/insufficient servicing, warranty applies.

In case you aren't aware, you DON'T need to have your vehicle serviced at a Nissan dealer to maintain warranty. Providing servicing is conducted by a qualified mechanic and correct specification oils etc are used, warranty cannot be denied.

A few years ago one of the manufacturers tried to deny warranty after a vehicle had it's logbook services done at ULTRATUNE. The owner took legal action and the manufacturer lost.

Nissan's attitude towards dealers is atrocious, which is in turn reflected in the way the dealers treat customers.

Most likely, the dealer is being sneaky and trying to get the cost of repairs paid for by you, so they can charge their workshop hourly labour rate, which is a much higher than the rate Nissan reimburses the dealer.

The other scam the dealers run, is charging the owner for "diagnostic" time. If the vehicle is under warranty, fault diagnosis time is paid by Nissan. If reimbursement from Nissan isn't sufficient, that's an issue between the dealer and Nissan, not an excuse to take the easy way out and rip off the vehicle owner.

Best of luck and please keep us posted.


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X-2634 2012 Series IV TS Man, Kings Springs, Bridgestone D697's, High Tech Exhaust, Turbo Timer, DBA Slotted Rotors, QFM HPX Pads, Tow Bar, Cargo Barrier, UHF, HID Dr Lights, LED Light Bar, K&N Filter, Bonnet Struts, & Premium Tint
18/Mar/2015, 6:55 pm Link to this post Send Email PM   Send Private Message Blog
 
Ecstrail Profile
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Date Registered: 05-2014
Location: Riverina, NSW
TOTAL POSTS: 46
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Re: Re:


quote:

Charlie250 wrote:

If functioning properly, the DPF cleans itself as required. The process is referred to as "REGEN." If you do plenty of hwy km, you will most likely not even be aware when regen takes place. If it isn't functioning properly and your vehicle is still under warranty, unless there is compelling evidence to suggest misuse or incorrect/insufficient servicing, warranty applies.
 



I have travelled 10,500 klms. since buying my 2013 TL diesel in 2014.
I have driven approximately 50/50 of highway and city useage. Not once has my dash REGEN light indicated that a REGEN is taking place. Does the on board computer log when a REGEN has taken place?



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2013 runout TL, Diesel with manual gearbox
18/Mar/2015, 8:09 pm Link to this post Send Email PM   Send Private Message Blog
 
Charlie250 Profile
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Date Registered: 08-2012
TOTAL POSTS: 193
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Re:


I'm advised that REGEN takes place without a light on instrument cluster.

I'm not sure if the computer logs each REGEN event, but given your low km, I'd be thinking it's a fault with the butterfly valve. There have been well documented issues with them and Nissan issued a bulletin to dealers about it.

Mine had it's butterfly valve was replaced with about 12,000km on the clock.

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X-2634 2012 Series IV TS Man, Kings Springs, Bridgestone D697's, High Tech Exhaust, Turbo Timer, DBA Slotted Rotors, QFM HPX Pads, Tow Bar, Cargo Barrier, UHF, HID Dr Lights, LED Light Bar, K&N Filter, Bonnet Struts, & Premium Tint
18/Mar/2015, 8:14 pm Link to this post Send Email PM   Send Private Message Blog
 
Exywarrior Profile
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Date Registered: 10-2011
Location: Darwin, NT
TOTAL POSTS: 325
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Re: EGR Valve Cleaning & EGR Related MIL Error Code


I had the EGR in my 2011 TL auto replaced in early '13 with about 27,000km on the clock. At the time the dealer told me that a batch of them were faulty and the whole job was done under warranty. I've since done 76,000km and (touch wood) no further issues.I was told the design of the EGR was changed slightly so with the replacement part I should not have any further issues. While it's doubtful that Konazz's issue is at all related to any driving habits in his case (the M9R loves freeways!), advice given to me at the time was that driving habits can definitely have an effect on EGR longevity. Specifically, driving the car like a tractor at low rpm in high gear produces extra soot and can soot up the EGR valve. Overfilling the oil can also affect the EGR as well. But the main advice I was given wasn't ensure that you occasionally put the boot into it and keep the revs up. This keeps the exhaust gas temp up and helps burn off the soot better.
The M9R EGR problems are not isolated - this is a frequent problem in other diesel makes and a function of burning what is effectively a light oil in an engine...it will always produce a bit of soot.
I use Liqui Moly Diesel Clean and Boost to help increase the fuel burn temp and reduce soot output. But there are plenty of websites out there that will give you good advice on how to reduce soot production, and by taking those steps you'll increase the life of both the EGR and the DPF.

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Mark T
2011 Series 4 T31 TL Auto - Twilight, factory towbar, factory mats, tinting, Cooper CS5s, cathodic protection, paint protection, yada yada...and no Provent
X-2099
19/Mar/2015, 10:11 am Link to this post Send Email PM   Send Private Message Blog
 
konazz Profile
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Date Registered: 08-2012
Location: Canberra, ACT
TOTAL POSTS: 479
Reply | QUOTE
Re:


Thought i'd chime in...

One of the 6 EGR sensors has failed - and is totally covered by warranty.

The bad news... there is ZERO stock in Australia of the part - the earliest it'll be available is 8th of April in Melbourne. So they think if all goes well, the car will be on the road around 14th/15th of April.

Here's the next bit... about 7 months ago I bought the extra drive/time warranty (5y/150km) which also includes PREMIUM roadside. So they're giving me a rental car... FOR THE WHOLE TIME!!! and they're going to tow it back to Canberra, to my place, once its all done and dusted... YAY! Best $1800 warranty i've ever bought (mind you, I wrote it off tax, so more like $1200)



---
Michael K
2012 X-Trail Series IV Diesel TS
Member X-2600 (C)
Mods: Pedders Lift Kit, Bash Plates, 16" X-trail Steel Rims, 235/70/16 A/T Tyres, Heavy Duty shock absorbers
19/Mar/2015, 3:04 pm Link to this post Send Email PM   Send Private Message Blog
 


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