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cooch t31 Profile
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Date Registered: 06-2008
Location: Blue Mountains, NSW
TOTAL POSTS: 5966
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Re:


Luke,
best way is to give them this link to read.
If they don't know about the problem it would certainly open their eyes.

---
Tony X-891c

HERE is my D22 Navara
HERE is my old 2008 T31, ST Series1

7/Feb/2011, 5:37 am Link to this post Send Private Message
 
TheDukester Profile
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Date Registered: 11-2010
TOTAL POSTS: 13
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Re:


Hi,

Yeah I just gave them a call and suggested that the problem is common, and that I could forward them the link to the forums where this issue is being discussed. To which I got the answer,
 "Yeah yeah mate, we don't look at those forums as we have our own Nissan forums"

I said I understand, but this had some useful information from actual Diesel mechanics, but it fell on deaf ears. I'm really starting to hate dealing with Nissan, as I'm clearly being fobbed off.

Maybe I should just take it to another Nissan Dealership.

*sigh*




Last edited by TheDukester, 23/Feb/2011, 8:23 am
7/Feb/2011, 2:49 pm Link to this post Send Email PM   Send Private Message Blog
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29094
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Re: Re:


quote:

TheDukester wrote:
 "Yeah yeah mate, we don't look at those forums as we have our own Nissan forums"



Luke, you can tell them that any xtrail problem listed on the Nissan Australia Forum comes from our forum and I am prepared to post this exact topic on the Nissan Australia Forum if that will make them pay attention to it and take it seriously emoticon

More so, we have a direct channel to the National Service Mgr at Nissan, so if they don't take you seriously, they will be hearing from Nissan Australia direct!

Please remember to post your dealer experience in the corresponding thread which is also being monitored by Nissan Australia.

Last edited by jalalski, 7/Feb/2011, 5:05 pm


---

7/Feb/2011, 5:02 pm Link to this post Send Private Message MSN Blog
 
TheDukester Profile
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Date Registered: 11-2010
TOTAL POSTS: 13
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Re:


Thanks Jalal, that's very interesting - I would be ultra grateful for any assistance regarding the Nissan Australia Forum. I'm just concerned that simply replacing the EGR system isn't really the best practice fix & that other parts should be cleaned also.

I'll definitely write a review of my experience once everything is resolved - When I've dealt with them before but with a different customer service representative they were great. I just seem to have the wrong person handling my issue this time :-(
8/Feb/2011, 12:26 am Link to this post Send Email PM   Send Private Message Blog
 
peglegpauli Profile
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Date Registered: 06-2012
TOTAL POSTS: 7
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my EGR valve was replced?? st 15 000km... give or take. hmmmm... seemd Nissan do not want to make a stable engine. THEY READILY ACCEPT warranty claims at my dealership which now questions the integrity of the vehicle emoticon

t31 2011 diesal
5/Jan/2013, 12:16 am Link to this post Send Email PM   Send Private Message Blog
 
nananut Profile
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X-TRAIL FANATIC
 


Date Registered: 12-2011
Location: Kalgoorlie, WA
TOTAL POSTS: 366
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The MIL light on my exy came on and is staying steady on without any warning just driving around town. I did do some hill climbing and a bit of sand driving the day before. It happened on Saturday and the local dealer wasn't open so will wait til tomorrow and ask them to check the EGR and ECU. I need to do a 400km drive back to my town and if the dealer can't sort it out, will it be safe to drive at 70km/hr for the whole 400km trip? No ideal but need to be back at work on Wednesday. The exy does do high revs when I'm out 4wding every weekend and the trip to Perth at 110km/hr once a month. Is there anything else that I need to point out to the dealer?

---
x-2202 (c)
New: 2014 Ranger PX XLS 3.2 Mods
Old: 2011 X-trail T31 TS Series 4 Mods
1/Apr/2013, 7:38 pm Link to this post Send Email PM   Send Private Message Blog
 
nananut Profile
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Date Registered: 12-2011
Location: Kalgoorlie, WA
TOTAL POSTS: 366
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Re:


The MIL light on my exy came on and is staying steady on without any warning just driving around town. I did do some hill climbing and a bit of sand driving the day before. It happened on Saturday and the local dealer wasn't open so will wait til tomorrow and ask them to check the EGR and ECU. I need to do a 400km drive back to my town and if the dealer can't sort it out, will it be safe to drive at 70km/hr for the whole 400km trip? No ideal but need to be back at work on Wednesday. The exy does do high revs when I'm out 4wding every weekend and the trip to Perth at 110km/hr once a month. Is there anything else that I need to point out to the dealer? Car has done 35500km

---
x-2202 (c)
New: 2014 Ranger PX XLS 3.2 Mods
Old: 2011 X-trail T31 TS Series 4 Mods
1/Apr/2013, 7:50 pm Link to this post Send Email PM   Send Private Message Blog
 
popeclement Profile
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Date Registered: 07-2008
Location: Perth, WA
TOTAL POSTS: 476
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Re: Re:


You will need the code read & maybe cleared.

I can empathise with you - I had to do a 1,000km round trip to Geraldton via Morawa the week before from Perth and the light came on a few days before. I had to borrow another vehicle as I was not going to take a chance with the ECu going into limp home mode.

I am sure the engineers designing the various sensors and electronic control devices found on this vehicle did not leave the office or they would have engineered way more tolerances into the system and less dependence on multiple inputs.

I have ordered an OBD2 scan tool as it is necessary to understand what the issue is sooner than having as you say, drive hundred of kms to find out. Will report on it when I receive and have tried.

John

---
X-916, VW Golf 90TSi manual, limestone grey, no extras
2008 TL dc i, manual, twilight; full set bash plates, jaos strut bar
- traded
1/Apr/2013, 11:54 pm Link to this post Send Email PM   Send Private Message
 
Exywarrior Profile
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X-TRAIL FANATIC
 


Date Registered: 10-2011
Location: Darwin, NT
TOTAL POSTS: 325
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Re: Re:


quote:

nananut wrote:

The MIL light on my exy came on and is staying steady on without any warning just driving around town. I did do some hill climbing and a bit of sand driving the day before. It happened on Saturday and the local dealer wasn't open so will wait til tomorrow and ask them to check the EGR and ECU. I need to do a 400km drive back to my town and if the dealer can't sort it out, will it be safe to drive at 70km/hr for the whole 400km trip? No ideal but need to be back at work on Wednesday. The exy does do high revs when I'm out 4wding every weekend and the trip to Perth at 110km/hr once a month. Is there anything else that I need to point out to the dealer? Car has done 35500km



I'd recommend you make sure the dealer does the ECU upgrade. Sounds like the MIL light will be related to the EGR valve - the timing is about right at 35000km.

In terms of driving it at 70kmh I'd get the dealer's advice first. If the car is under warranty you might seek the option of a roadside service callout. that might at least be able to clear the MIL Error and get you to the dealer at full power.

Whilst my car is under warranty I'll always defer to the dealer first for such issues - that way they have no way to get out of doing the warranty repair. It's always worked for me. My three recent defects would have cost Nissan a small fortune, but better them than me!

---
Mark T
2011 Series 4 T31 TL Auto - Twilight, factory towbar, factory mats, tinting, Cooper CS5s, cathodic protection, paint protection, yada yada...and no Provent
X-2099
3/Apr/2013, 12:08 pm Link to this post Send Email PM   Send Private Message Blog
 
nananut Profile
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X-TRAIL FANATIC
 


Date Registered: 12-2011
Location: Kalgoorlie, WA
TOTAL POSTS: 366
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Re:


Thanks for the advice guys. Hopefully it will get sorted out on Wednesday when the car is in for a check.

---
x-2202 (c)
New: 2014 Ranger PX XLS 3.2 Mods
Old: 2011 X-trail T31 TS Series 4 Mods
6/Apr/2013, 11:39 am Link to this post Send Email PM   Send Private Message Blog
 


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