Runboard.com
You're welcome.
Australian X-Trail Website Members Rides

Site Search

Facebook Aussie Forum Website Twitter Aussie Forum Website YouTube Aussie Forum Website Flickr PhotoBucket MSN Messenger Skype RSS Feed Events Calendar Admin Mailbox Nissan Australia myNissan Capped Service Fuel Consumption Monitor Tyre Size Calculator Australian X-TRAIL Forum Live Chat

Forum Rules   
   Register for a free global account (learn about it) | LOG IN: globally (click here) (Lost Password?)




Page:
 1  2  3 ... 12  13  14  15  16 ... 21  22  23 

 
JohKer Profile
Live feed
Blog
Friends
Miscellaneous info

X-TRAIL NEWBIE
 


Date Registered: 11-2010
Location: Mandurah, Western Australia
TOTAL POSTS: 49
Reply | QUOTE
Re: T31 Tailgate Rubbing on rear bumper


As mentioned in a number of posts there are some variations in how far the bumpers appear to be misaligned. The worst cases cause the rubbing.

One thing for sure is that all T31 X-Trails with a towbar fitted that I have seen are misaligned.

As also mentioned in the forum, a lot of owners don't appear to be aware they have the problem. When I first reported my vehicle there was an X-Trail sitting next to mine at the dealers waiting for a service and it even had the bumper pushed out (unclipped) from the left side by 10 to 15mm. It ended up being useful for me to demonstrate that the problem wasn't unique to just my vehicle. I would suggest the owner hadn't reported it as a problem and it was worse than mine.

I would recommend that anybody with a T31 that has a towbar fitted go in and get it fixed.

Has anybody managed to get their vehicle in for the retrofit and knows what they are doing as part of this official fix?

Ours is booked in for this coming Friday so I will be trying to get as much information as possible.

Last edited by JohKer, 11/Dec/2011, 1:28 pm


---
John (X-1751)

2009 T31 Series II ST-L Auto CVT 2.5 Petrol (White Diamond)
11/Dec/2011, 1:09 pm Link to this post Send Email PM   Send Private Message Blog
 
tigertragic Profile
Live feed
Blog
Friends
Miscellaneous info

X-TRAIL NEWBIE
 


Date Registered: 05-2011
TOTAL POSTS: 14
Reply | QUOTE
Re: T31 Tailgate Rubbing on rear bumper


Hi Guys, just got my car back a crap job done overspray on tailgate and a scratched bumper taken back they said the scratch already there check the photos i said . Nissan Mornington said we will get our mobile panelbeater to come to our place to redo not happy in fact angry. Does anyone know how to make nissan replace bumper if so what number . I took to our detailer he said he could put it in to his panel beater and bill nissan will this work ? Any advice grateful Tim emoticon
14/Dec/2011, 5:47 pm Link to this post Send Email PM   Send Private Message Blog
 
Weasel Will Profile
Live feed
Blog
Friends
Miscellaneous info

X-TRAIL NEWBIE
 


Date Registered: 12-2008
Location: NW Sydney NSW
TOTAL POSTS: 75
Reply | QUOTE
Re: T31 Tailgate Rubbing on rear bumper


Well I've been back to another dealer now since moving to NSW...disppointed to report that although they claim to have spoken to Nissan today and after receiving instructions on the 'how to', only a slight improvement made. The service manager believes the design is flawed, a "square peg in a round hole" scenario.

Although improved, still not 100% satisfied. Seems nothing can be done after 2 attempts in 2 states emoticon





Last edited by Weasel Will, 14/Dec/2011, 6:52 pm


---
Eddie
------------------------------------------------------------------------------------
2008 T31 TI 6spd Man. White Diamond, (+20%) Tinted Windows, Tow Pack, Cargo Bay Tray, Nudge Bar. Rear Spoiler, Nissan Bluetooth
14/Dec/2011, 6:51 pm Link to this post Send Email PM   Send Private Message
 
jalalski Profile
Live feed
Blog
Friends
Miscellaneous info




Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29094
Reply | QUOTE
Re:


Tim: the dealer that done the job on your car must the be the dealer to fix it. The detailer is out of the question am afraid unless he has done jobs for this dealer before.

Eddie: What do you exactly mean by "slight improvement"? How big was the gap before and how does it look like now? Did you have any rubbing before? How about now?

---

14/Dec/2011, 7:01 pm Link to this post Send Private Message MSN Blog
 
JohKer Profile
Live feed
Blog
Friends
Miscellaneous info

X-TRAIL NEWBIE
 


Date Registered: 11-2010
Location: Mandurah, Western Australia
TOTAL POSTS: 49
Reply | QUOTE
Re:


Eddie, not good to hear that the problem is not resolved.

My vehicle is booked in for this Friday. I haven't actually spoken to the new service manager as my wife has been communicating with him so far but indications are that he is on the ball. We are booked in for a service as well as the towbar/bumper problem but he has asked for the car all day in case the recommended fix doesn't work and they need to take additional photos for evidence to send back to Nissan.

At this stage I feel that the service manager won't be happy until the problem is resolved.

I will be endeavouring to obtain as much information as possible about what Nissan has recommended and report back after Friday on the status.

Last edited by JohKer, 14/Dec/2011, 8:08 pm


---
John (X-1751)

2009 T31 Series II ST-L Auto CVT 2.5 Petrol (White Diamond)
14/Dec/2011, 8:04 pm Link to this post Send Email PM   Send Private Message Blog
 
Weasel Will Profile
Live feed
Blog
Friends
Miscellaneous info

X-TRAIL NEWBIE
 


Date Registered: 12-2008
Location: NW Sydney NSW
TOTAL POSTS: 75
Reply | QUOTE
Re: T31 Tailgate Rubbing on rear bumper



Jalal, I was too slack to take photos or even a measurement but can tell you this, using my index finger as a gauge, running it down the gap between the bumper and tailgate (using the passenger side as the test point) - before attempt no.1 there was plenty of room (plus some) without touching either side, before attempt no.2 you could still fit the index finger into the cavity but it was a tighter fit. Now, I can still get my finger in there, not all the way though. There appears to be no change to the drivers side gap. SO I can see and feel the improvement but the fact is, it's still not level and squared off.

John, would be interested to see how you go go tomorrow. Please let us know. My service tech seamed genuinely interested in resolving this, said he spoke to Nissan but feels the whole design may be flawed. I will be ecstatic if there is a 100% fix as I'll go back in for a 3rd attempt if I have to.


---
Eddie
------------------------------------------------------------------------------------
2008 T31 TI 6spd Man. White Diamond, (+20%) Tinted Windows, Tow Pack, Cargo Bay Tray, Nudge Bar. Rear Spoiler, Nissan Bluetooth
15/Dec/2011, 7:20 am Link to this post Send Email PM   Send Private Message
 
Xemplary Profile
Live feed
Blog
Friends
Miscellaneous info

X-TRAIL NEWBIE
 


Date Registered: 07-2011
Location: Perth
TOTAL POSTS: 56
Reply | QUOTE
Re: T31 Tailgate Rubbing on rear bumper


It isnot a fix as such, but an attempt to refit the tow bar and bumper to a new set of instructions that have been issued. Unfortunately I'm unable to share all the info I have as it has been supplied to me under privilege from Nissan customer service.
I'm waiting for my dealer to have my replacement bumper painted to match and then they are gonna refit my tow bar and bumper to the new bulletin.
Can't wait to see if this is the fix or Nissan just wasted their money on a new rear bumper for my vehicle.

I love my exy, but will never buy a Nissan again.

The Nissan brand is no longer worth the premium $$$s they charge.

---
Tempest Blue ST4WD
Headlight and Bonnet Protectors,Slimline Shields,Xtrail Mats,Boot Protector,Dash Mat,F&R Seat Covers,Nissan Towball,Nissan Fog Lights,
Nissan Japan Engine Cover and Cargo Blind.
15/Dec/2011, 11:07 pm Link to this post Send Email PM   Send Private Message Blog
 
jalalski Profile
Live feed
Blog
Friends
Miscellaneous info




Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29094
Reply | QUOTE
Re:


I guess we'll find out soon from John when he takes his exy for the "fix" today.

I don't think this very "minor" issue would change my view about the X-Trail or the Nissan brand and/or prevent me from buying a Nissan again!

---

16/Dec/2011, 5:10 am Link to this post Send Private Message MSN Blog
 
JohKer Profile
Live feed
Blog
Friends
Miscellaneous info

X-TRAIL NEWBIE
 


Date Registered: 11-2010
Location: Mandurah, Western Australia
TOTAL POSTS: 49
Reply | QUOTE
Re: T31 Tailgate Rubbing on rear bumper


Hi All,

Just walked in the door after returning from the car service and towbar/bumper work.

Sorry to say that the recommended work has not resolved the problem. It did allow a small improvement to be made in the side gaps but still not satisfactory and the gap underneath is still uneven.

When I arrived this morning I asked the service manager what the recommendation was and he indicated that they had to remove the bumper take photos and send to Nissan for confirmation of what needed to be done. I reconfirmed my expectation that the gaps on the bumper should match those of a X-Trail without a towbar fitted to be sure that we were clear.

On return to the dealership the service manager indicated that the work had not achieved the expectation (including his own) and more photos had been taken and submitted to Nissan today.

The modifications included slotting the holes for the towbar to allow some adjustment and to ensure that some plastic on the bumber was removed. He indicated that the plastic had been removed from my bumper previously (before he commenced employment). It sounds like the rework is being sourced from the towbar manufacturer.

I asked him what he believed was required to overcome the problem and he indicated that the horizontal square section of the towbar appeared to be holding the bumper out of alignment. If the square section was smaller then the bumber would be able to fit correctly.

The rating of the towbar is of course based on the materials used. A smaller square section may be able to be used if it had increased wall thickness but of course the towbar manufacturer won't want to replace all the cross bars.

So in summary I am sorry to say that we now have two members confirming that this attempt to fix the problem does not work.

Once I get the next update from the service manager I will pass on the information.



---
John (X-1751)

2009 T31 Series II ST-L Auto CVT 2.5 Petrol (White Diamond)
16/Dec/2011, 8:06 pm Link to this post Send Email PM   Send Private Message Blog
 
jalalski Profile
Live feed
Blog
Friends
Miscellaneous info




Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29094
Reply | QUOTE
Re:


Thanks John,

I had a feeling Nissan was just attempting a stab in the dark when they refused to share the "fix" with us and even with their dealers. The towbar manufacturer probably told them that any modification to the towbar material itself would mean that the towbar rating would have to be revised and this of course means the towing rating of the xtrail would no longer be valid, so it is a much bigger fish/problem than they have anticipated and it seems that it has simply slipped through the QC process during design and development.

---

16/Dec/2011, 9:06 pm Link to this post Send Private Message MSN Blog
 


Reply




Page:
 1  2  3 ... 12  13  14  15  16 ... 21  22  23 





You are not logged in (login)

forum sticker
Back to top Back to top

Back to top

<-- end container -->