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Z1000 Profile
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Date Registered: 06-2006
Location: Sydney.
TOTAL POSTS: 83
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Engine oil choice and Warranty claim


Hi all,

I have been advised by a Sydney dealer that by switching to 5w30 synthetic engine oil rather than the 7.5w30 recommended by the Nissan, Nissan Australia will refuse any future warranty claim on the engine.

What a load of #@$& I thought, I am pretty sure the service manual states 5w30. So why is this dealer telling me this otherwise? Maybe Nissan Australia is anticipating a large number of engine claims in the near future?

Has anyone been told of similar story?

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Cheers
William (X363)

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06 Platinum STS
15/May/2007, 10:17 am Link to this post Send Email PM   Send Private Message
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29100
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Re: Engine oil choice and Warranty claim


Sorry William, but this dealer doesn't know what he's talking about.

The 5W30 oil is one of the recommended grades in the service manual and the one that has been mentioned to improve fuel economy. (see below pages from the service manual)

Image Image

Also refer to the Castrol website where the 5W-30 Synthetic is the oil grade recommended for the xtrail.

I'm taking my exy for the 80K service soon and will supply my own 5W-30 synthetic and they don't have a problem with that, so I guess the dealer you have been speaking to is trying to move some of the Nissan oil he has in stock, hence the "fantasy claim" emoticon

Last edited by jalalski, 15/May/2007, 10:38 am


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15/May/2007, 10:37 am Link to this post Send Private Message MSN Blog
 
Z1000 Profile
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Date Registered: 06-2006
Location: Sydney.
TOTAL POSTS: 83
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Re: Engine oil choice and Warranty claim


LOL I thought so Jalal, thanks for confirming 5w30 is the recommended by Nissan rather than 7.5w30 oil.

This is so funny. You are getting your car service at the usual place right? And guess what that's also the place I rang up.


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Cheers
William (X363)

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06 Platinum STS
15/May/2007, 11:05 am Link to this post Send Email PM   Send Private Message
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29100
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Re: Engine oil choice and Warranty claim


quote:

Z1000 wrote:
This is so funny. You are getting your car service at the usual place right? And guess what that's also the place I rang up.



Give me a name and I'll have a word to them when I go there, but please don't tell me it was the new lady receptionist LOL emoticon



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15/May/2007, 11:26 am Link to this post Send Private Message MSN Blog
 
Z1000 Profile
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Date Registered: 06-2006
Location: Sydney.
TOTAL POSTS: 83
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Re: Engine oil choice and Warranty claim


A guy called Joe if I remember correctly.

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Cheers
William (X363)

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06 Platinum STS
15/May/2007, 11:38 am Link to this post Send Email PM   Send Private Message
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29100
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Re: Engine oil choice and Warranty claim


OK thanks William. I know Joe and I'll have a chat to him.

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15/May/2007, 11:44 am Link to this post Send Private Message MSN Blog
 
shadowmas Profile
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Date Registered: 05-2007
TOTAL POSTS: 12
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Re: Engine oil choice and Warranty claim


can we service our self regarding the engine oil and filter and not voild the warranty?

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Jing X561
07 ST, Sliver, Auto (Ser-II)
28/May/2007, 11:47 pm Link to this post Send Email PM   Send Private Message
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29100
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Re: Engine oil choice and Warranty claim


Jing,

If a mecahnic can issue an invoice proving that the oil and filter have been changed then you will have no problems, otherwise am afraid Nissan will have every right to doubt that you ever changed the oil in case of a warranty claim because there is nothing to prove that you did.

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29/May/2007, 6:14 am Link to this post Send Private Message MSN Blog
 
Eggins Profile
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Date Registered: 08-2004
Location: Brisbane
TOTAL POSTS: 184
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Re: Engine oil choice and Warranty claim


After just having done another oil change myself (all but the last 2 were done by the dealer) I'd say it would be good to do oil changes a bit sooner than the standard service schedule recommends. Both times our oil came out very dark brown, no idea what it was like when the dealer was doing it...

I imagine that the Exy is pretty hard on the oil, having a long stroke. Although ours has never "used" a drop of oil.

All dealer oil changes up to and including the 80,000km service were the Nissan 7.5w30 oil, the 90 and 100,000km oil changes have been Castrol Edge 5w30 and Nissan oil filter.


Last edited by Eggins, 12/Aug/2007, 8:28 am


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Shawn and Belinda Eggins
2003 STR, K&N, Strut brace, Ground wires, Dunlop LM702's, Tint, Mud flaps, Tow, Nudge, Spots, Mats, Rear scuff plate
http://eggins.synthasite.com/
12/Aug/2007, 8:21 am Link to this post Send Email PM   Send Private Message
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29100
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Re: Engine oil choice and Warranty claim


Hi Shawn,

You're right about our engine being hard on the oil and I checked my oil yesterday (after only 3,000kms since I had it changed at the 80K service) and it was black as well.

I use the Castrol Synthetic 5W30. I have always changed oil every 10K from one service to the other, but after seeing this, I think am gonna start changing it every 5K to be safe, especially now that the engine is getting older.

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12/Aug/2007, 8:30 am Link to this post Send Private Message MSN Blog
 


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