jalalski
Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29100
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Re:
Hi Barry,
This thread is about Nissan dealers, not car brokers.
Can I please ask you to copy your question into an existing thread which talks about buying through brokers HERE.
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30/Sep/2011, 8:48 am
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jalalski
Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29100
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Re:
Barry,
Brisbane Car Brokers are not a Nissan dealer which is what this thread is targeting. The other thread is talking about novated lease and car brokers as well, so please use the other thread and I will modify its title to reflect brokers as well.
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30/Sep/2011, 9:42 am
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evorock
X-TRAIL ENTHUSIAST
Date Registered: 12-2010
Location: Rockingham,Perth WA
TOTAL POSTS: 146
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Re: Nissan Dealer Experience (The Good & Bad)
Over the last few months I had had a quite a few issues with my local Nissan dealer. Ive had the car in for a few things over my ownership of my T30 and always walk away dissapointed.
Ive just lost my confidence with them as it seems their knowledge of the vehicles and the staff are simply undertrained or just dont care.
I was in my local dealership for 45minutes while three staff members tried to locate a simply gearbox plug for me. I walked out of there slightly annoyed and without a plug.(I was told again that they have never had to replace that part and never had a gearbox apart. (thats crap, surely the techs do this in their training). Another simple problem I had was that I needed a tamperproof socket piece for my balancer unit. I was told that Nissan dont have that tool(crap again,as its in the standard nissan apprentice took kit.) Again i was told to try local parts store cause they have never seen one before.) Um.... Magic Nissan had one. (btw its a three half moon type bolt head, fort knox style)
I was told to go to a local parts shop or try another dealer.WTF.....
Anyways..
I called Magic Nissan in canning Vale WA and spoke to a guy there that knew exactly what i was talking about and ordered it straight away. I spoke to him for ages and he enlightened me on my local dealership and how many complaints they hear about.. He actually worked there years ago and got fed up. Anyway he ordered me a few more parts that I needed,parts were in Melb but he got em to me the next day and did trade rates on the parts..
I can highly recommend Magic Nissan in Perth,WA and if their mechanics are as every bit as helpful and knowledgeable as the guy I spoke to on the phone, that itll be a pleasant experience.
So I guess ill take back what ive said about nissan dealers in general and It might be only my local one that is letting people down and giving potentially damaging engine advice.
It must be said tho,that a young mechanic came out to help me with the plug,he actually has a mint T30 and he put in on the hoist for me to chat about the questions I had.
--- 2002 T30 Xtrail Ti , White 5Sp
Full engine rebuild, Single Mass flywheel upgrade,
Scott, Rockingham, Perth WA
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8/Oct/2011, 3:35 pm
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cooch t31
X-TRAIL HOLIC
Date Registered: 06-2008
Location: Blue Mountains, NSW
TOTAL POSTS: 5966
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Re:
Nice to hear that someone took the time to put his car on a hoist for you, now thats customer service.
--- Tony X-891c
HERE is my D22 Navara
HERE is my old 2008 T31, ST Series1
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9/Oct/2011, 6:16 am
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cooch t31
X-TRAIL HOLIC
Date Registered: 06-2008
Location: Blue Mountains, NSW
TOTAL POSTS: 5966
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Re:
I would go back and argue the case that it doesn't cost $29 to chang a bulb.
They should have started with the globe first anyway.
--- Tony X-891c
HERE is my D22 Navara
HERE is my old 2008 T31, ST Series1
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13/Oct/2011, 4:53 am
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