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CHRISMUR Profile
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Date Registered: 10-2010
TOTAL POSTS: 64
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Re: radio codes


quote:

muzza1951 wrote:

To CHRISMUR

The owners manual does not mention the radio codes. It is in a separate booklet called Audio Systems Owners Manual Supplement.
Nissan give the radio code away for free. Just ring on their service number 1800 035 035 in Australia. They only ask for the VIN/chassis number.
After having the battery replaced and losing the code in the process I emailed Nissan. No answer!! Finally rang after 2 days and got the code.
By then the radio only gave a continuous Err message. So had to disconnect the battery. Reconnect the battery and wait one hour before putting in the code. The code comes up on the screen as you put it in so you can check it. You can only use the buttons 1 2 3 and 4 so if the number is 7951 press no. 1 for 7 times then press no. 2 for 9 times, then 3 for 5 times then 4 for 1 time. You also lose any preset stations so you have to do it again.




"Hello muzza1951",

Thanks very much for your reply.

You may not have noticed that I am in England /UK.

I got the Radio Code from my Nissan Main Dealer Service Centre in July 2011 when I was having my Xtrail serviced and the front brake discs and pads replaced - plus new tyres and an Air Con Service with pollen Filter replacement.

They tried to charge Me £40.00 for the Code stating that they would have to actually remove the Radio to check the Serial Number - I was suspicious about this and I then told them that I wanted the serial Number when they did that - I received the Radio Code FREE - I did not pursue them for the Serial Number as I knew they did NOT have to take out the Radio !

I was told that as a `Good Customer` - having just spent £760.00 - they obtained the Radio Code for Me as a Customer Service `gesture`.

Telephoning Nissan UK would not result in being able to find the Radio Code for an Xtrail or any other Nissan Car - If they felt like being `Helpful` the best You could hope for would be to get the Telephone number of your nearest Nissan Main Dealer service Centre and advice to take your vehicle to them to get the Radio code - at a charge - probably now £50.00 !


When I replaced the battery on my Xtrail earlier this Year I found that I did NOT need the Radio Code - although I am pleased that i obtained it.


Thanks again for your interest and message.

Regards,

Chris



Last edited by CHRISMUR, 22/Jul/2013, 10:13 pm
22/Jul/2013, 10:05 pm Link to this post Send Email PM   Send Private Message Blog
 
cooch t31 Profile
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X-TRAIL HOLIC
 


Date Registered: 06-2008
Location: Blue Mountains, NSW
TOTAL POSTS: 5966
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Re:


Chris.

Have a look at this site.
It's called radio-code.com and they find codes for all makes and models in most countries.

---
Tony X-891c

HERE is my D22 Navara
HERE is my old 2008 T31, ST Series1

23/Jul/2013, 6:14 am Link to this post Send Private Message
 
CHRISMUR Profile
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Date Registered: 10-2010
TOTAL POSTS: 64
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Re: Re:


"Hello Tony",

I now have the Radio Code for My Xtrail - but I will keep a link to the website that You have recommended for possible future use - or to give to Friends who might need to obtain their Code.

Thanks very much.

Regards,

Chris
23/Jul/2013, 8:30 am Link to this post Send Email PM   Send Private Message Blog
 
iaindb Profile
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X-TRAIL ENTHUSIAST
 


Date Registered: 06-2009
Location: Palmerston, NT
TOTAL POSTS: 110
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Re:


Hey X-Trailers,

just letting you know that I rang the number posted earlier (1800 035 035 - thanks Muzza). I was greeted with four options that didn't seem to make any sense to me, so I pressed zero (secret-squirrel non-existent menu option) and it was answered by a no-nonsense lady who went from zero to pin number in about 1 second after I finished reading my VIN.

I suspect, thanks to production line bulk-manufacturing minimum cost foo, that they don't generate a random non-sequential pin for each car that comes off the line, so reading your VIN number is probably akin to saying "I have an x-trail" and they give you the pin number that matches all x-trails from the same year / month / colour / whatever.

anyhoo, TL;DR is that the pin retrieval still works from that number.

thanks emoticon

---
Iain == X-1283 ==
T-30 ST-S, 2007, Twilight, Mags, Sun Roof

22/Apr/2014, 4:23 pm Link to this post Send Email PM   Send Private Message
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29094
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Re:


Yes mate, that's why the need the VIN, it's unique and it is the reason it's being referred to as the "vehicle identification number" emoticon

That number is the standard Nissan customer service line, not only for PIN retrievals, but for complaints too.

---

22/Apr/2014, 5:37 pm Link to this post Send Private Message MSN Blog
 
laurie42 Profile
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X-TRAIL NEWBIE
 


Date Registered: 09-2014
Location: Regents Park NSW 2143
TOTAL POSTS: 7
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Re: HOWTO: entering the radio's PIN and recovering from ERR


Hi all,

Just rang my local Nissan dealer and was told that to get my radio PIN (which was not passed on when I bought my X-Trail second hand), I would need to bring the car in, show my rego papers and pay $40! Instead, I followed the advice above and rang 1800 035 035. By trial and error I found that the required menu option is now 2, not 0, and got the PIN in 10 seconds, as well as instructions on keying it in.

Thanks to all, and especially to iaindb for the promise that a 'no nonsense lady' existed out there somewhere. Also, to the lady!


---
Laurie Member X-3884 2007 XTrail Ti
17/Sep/2014, 2:31 pm Link to this post Send Email PM   Send Private Message Blog
 
dlpeek Profile
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X-TRAIL HOLIC
 


Date Registered: 12-2010
Location: Macquarie Fields SYDNEY
TOTAL POSTS: 1003
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Re: HOWTO: entering the radio's PIN and recovering from ERR


I rang the 1800 number recently ( option 2, then 2 again). I gave my VIN number to the Nissan rep but unfortunately it was not listed on the data base. I was advised I needed to go to Nissan dealer etc. etc.
Luckily had my battery replaced without need for radio code.

So it appears that not all VINs have been captured in the Nissan data base.

cheers

---
Dave Peek
X-1756 (c)
2010 T31 ST-L (S2) CVT Precision Grey.
Tow Bar, bash plates, PEDDERS lift, YOKO GEO AT/S tyres.


2/Dec/2014, 11:59 am Link to this post Send Email PM   Send Private Message Blog
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29094
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Re:


Are you sure you head unit requires the code Dave?

---

2/Dec/2014, 12:58 pm Link to this post Send Private Message MSN Blog
 
dlpeek Profile
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X-TRAIL HOLIC
 


Date Registered: 12-2010
Location: Macquarie Fields SYDNEY
TOTAL POSTS: 1003
Reply | QUOTE
Re: HOWTO: entering the radio's PIN and recovering from ERR


Hmmm, an interesting question.
I'm not sure Jalal whether it needs it or not. In the folder I received when I first purchased the vehicle there is a "sleeve" labelled Radio code. When I checked recently there was no code there. That's why I rang the 1800 number before attending the local battery outlet.
Anyway, when I had my battery replaced the battery shop owner put a device across the battery leads before disconnecting old battery. He said this was a precaution in case the radio etc did need a code. After new battery installed the radio worked as normal as did everything else so whether a code is needed or not in other circumstances of a disconnected battery I'm not sure.

All's well that ends well.

cheers

---
Dave Peek
X-1756 (c)
2010 T31 ST-L (S2) CVT Precision Grey.
Tow Bar, bash plates, PEDDERS lift, YOKO GEO AT/S tyres.


2/Dec/2014, 4:26 pm Link to this post Send Email PM   Send Private Message Blog
 
07T30Xtrail Profile
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X-TRAIL NEWBIE
 


Date Registered: 10-2015
TOTAL POSTS: 7
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Re:


I left my lights on at work a couple of weeks ago
I have been without a car radio since... i could ring nissan for the code or convunce the handbrake that it is broken and get an after market stereo muhuhahahaaaaa
14/Oct/2015, 10:11 pm Link to this post Send Email PM   Send Private Message Blog
 


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