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jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29094
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Why our forum is slow


Hi Guys,

Like me, am sure you would have noticed that adding a reply or making a new post is painfully slow today.

I have logged a request with Runboard Support, but it seems that all boards on Com1 (where our board is hosted) are suffering from the same issue.

This has been cause by boards movement within Runboard's server from other locations to where our server and will hopefully be fixed soon.

I have also noticed that am not receiving any auto reply emails to topics I have subscribed to and this issue has also been logged.

Will update you on the outcome very soon.

Thanks for your patience.


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9/Nov/2005, 6:45 pm Link to this post Send Private Message MSN Blog
 
BRETT72 Profile
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X-TRAIL HOLIC
 


Date Registered: 10-2005
Location: Orange. NSW.
TOTAL POSTS: 1999
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Re: Why our forum is slow


 For those of who are impatient, you can beat this delay.

 *Once you have completed your reply or message, you then press the 'Submit Reply' icon. Your computer should then show that it is being uploaded. By pressing this same icon again, you will get a warning which reads something similar to, 'you must wait 10 seconds between posts'. If you then go back into the forum, your post will be there.
 

Last edited by BRETT72, 10/Nov/2005, 9:26 am


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BRETT72 - X235

10/Nov/2005, 9:24 am Link to this post Send Email PM   Send Private Message MSN
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29094
Reply | QUOTE
Re: Why our forum is slow


Hi Guys,

Runboard Support Team have acknowledged the issue and in the process of fixing it.

I have alreay noticed an improvement in adding a reply.

I would like to ask you NOT to click the submit button more than once if you experience a slow submission of your reply to a post, as this will create a duplicate reply.

The email notification feature is still being worked on and it has not been fixed as yet.

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10/Nov/2005, 9:27 am Link to this post Send Private Message MSN Blog
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29094
Reply | QUOTE
*Update*Why our forum is slow


Everything seems to be working fine today.

The "add reply" and "add new post" as well as "topic reply notifications" seem to have been fixed.

Runboard Support advised that they're still in the process of making it better, so you will notice an improvement soon.

Thanks for your patience.

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11/Nov/2005, 9:42 am Link to this post Send Private Message MSN Blog
 
BRETT72 Profile
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X-TRAIL HOLIC
 


Date Registered: 10-2005
Location: Orange. NSW.
TOTAL POSTS: 1999
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Re: Why our forum is slow


Forum members,

Sorry for giving bad advice on the 10th, re the double clicking of the 'Submit reply' icon.

But it's all fixed now..



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BRETT72 - X235

11/Nov/2005, 9:59 pm Link to this post Send Email PM   Send Private Message MSN
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29094
Reply | QUOTE
Re: Why our forum is slow


Yep, we're back in business now and everything is working fine.

Continues improvements are still being made by Runboard Support and they're in the process of cleaning-up their servers, so it'll only get better from here.

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11/Nov/2005, 10:04 pm Link to this post Send Private Message MSN Blog
 


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