tj81
X-TRAIL NEWBIE
Date Registered: 05-2014
TOTAL POSTS: 56
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Re:
Jalal I respectfully disagree.
5.5 hours is plenty of time to complete the work, especially when it has been booked in for two weeks, and they knew exactly what service it was and what was involved. It is not my issue if they overbook themselves when they know what sort of work is coming in and cant complete it within a reasonable time frame. ( if I did this to my customers as a small business, id have none left)
They did not tell me at the time it was not possible or unreasonable, as you said the service only takes 3 hours according to the "schedule" there is another 2.5 hours I have allowed in that case, seems plenty.
Not really any other dealers close by that I can use, otherwise I would have done so already.
You are correct that if it was unreasonable to have the vehicle ready in that time they should have said so, but they did not. That being the case I am assuming they also agree its possible.
--- Member # X-3683
T31 Xtrail, 4wd TS, 2.0 Diesel Manual. Tempest Blue
Lightforce 170 HID, Nudge Bar
Geelong VIC
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2/May/2016, 11:06 pm
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