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jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29094
Reply | QUOTE
Re:


Hi Kev,

The problem is not with the boot/tailgate or any part of the bumper itself, it is directly attributed to one of the towbar brackets on the left side of the towbar being larger than it should and therefore preventing the bumper from being set and positioned correctly in place no matter how hard the installer tries to align the bumper. Replacing any part of the tailgate or the rear bumper will NOT fix this problem and Nissan must find a solution to the left side towbar bracket or have the technicians modify (butcher) the internals of the left side of the bumper to sit over the towbar bracket and allow it to be aligned. Obviously this is not a solution Nissan Australia wants to publish in a technical bulletin to its dealers, as Genuine Nissan accessories (like the towbar) should NOT require any modification to any part of the vehicle to be fitted correctly and this should have been all tested as part of the product development.

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12/Oct/2011, 7:33 am Link to this post Send Private Message MSN Blog
 
Jetranger Profile
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X-TRAIL NEWBIE
 


Date Registered: 06-2011
Location: WA
TOTAL POSTS: 30
Reply | QUOTE
Re:


Hi Jalal,

I think it's the RHS bracket (not the LHS) looking at the car from the back that the problem isn't it?

Definitely agree with what you're saying though.

Cheers,

Paul.

---
2011 Series 4 ST 4WD
Twilight
6 speed man
X-1976
Nissan carpet mats, Nissan kick plate set, bonnet protector, Nissan fog light kit, Nissan towbar, rubber cargo protector

12/Oct/2011, 10:33 am Link to this post Send Email PM   Send Private Message Blog
 
Xemplary Profile
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X-TRAIL NEWBIE
 


Date Registered: 07-2011
Location: Perth
TOTAL POSTS: 56
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Re: T31 Tailgate Rubbing on rear bumper


I'm now taking photos of exy's with the problem there is sure a lot of them out there have only been looking today and have already picked up 3 of them all T31's
I'm gonna print out the forum biz cards and start handing them out with alink to this thread on the back so people can start to make sone noise I really hope it works.
If you in WA and have the issue I would like to meet and compare. PM me to organize time and place, Maybe Kings Park or even Whiteman Park.


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Tempest Blue ST4WD
Headlight and Bonnet Protectors,Slimline Shields,Xtrail Mats,Boot Protector,Dash Mat,F&R Seat Covers,Nissan Towball,Nissan Fog Lights,
Nissan Japan Engine Cover and Cargo Blind.
17/Oct/2011, 9:52 pm Link to this post Send Email PM   Send Private Message Blog
 
freewill11 Profile
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X-TRAIL HOLIC
 


Date Registered: 02-2008
Location: North Maclean Qld
TOTAL POSTS: 4150
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Re:


When we went for our last beach run on the Sunday arvo at Woolgoolga and was pumping the tyres back up I showed the other T31 owners where my issue was and we checked them out as well and found their tailgate at the bottom was rubbing all the way along and Kev suggested to realign the tailgate so it sits out further and I still can not get that damn latch to move!

We need to make some real noise as this is a very big issue and I feel Nissan is not dealing with it as quickly as they should!

Regards Scot

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T31 2008 CVT TI Series 1 Electric Blue
X-764(c)
19/Oct/2011, 2:52 pm Link to this post Send Email PM   Send Private Message
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29094
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Re: T31 Tailgate Rubbing on rear bumper


Am going to Nissan head office tomorrow to return the banners, so I will mention it to them and put it on their radar but you guys should continue to post this problem on the Nissan Facebook page!

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19/Oct/2011, 3:45 pm Link to this post Send Private Message MSN Blog
 
freewill11 Profile
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X-TRAIL HOLIC
 


Date Registered: 02-2008
Location: North Maclean Qld
TOTAL POSTS: 4150
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Re:


Have just updated the x-trail site and now I have copied the post to Nissan Australia page as well!

Lets see if we can get some answers!

I also found a T31 at a shopping center today with this problem so left a message on the back of the forum card and will see if they come to the forum to check it out!

Regards Scot

---

T31 2008 CVT TI Series 1 Electric Blue
X-764(c)
19/Oct/2011, 9:38 pm Link to this post Send Email PM   Send Private Message
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29094
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Re: T31 Tailgate Rubbing on rear bumper


Hi Guys,

Nissan promised me today that they will put more weight on this issue and try to resolve it as soon as possible.

Their response on Facebook now clearly confirms that they agree with the problem and trying to find a solution:

quote:


Nissan X-Trail Australia

Hi X-TRAIL Forum, Scot, Cheryl and Norman - reason why it's taking longer than expected is because we are working towards a solution that is the best solution for the customer. Through investigation, our engineering team was not happy with what we thought would be the fix and have been doing more testing. We are getting closer however and will make sure to update you as soon as possible. Apologies for the delay and hope you can understand that although we have placed urgency on this, it's important to get the right fix.



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20/Oct/2011, 5:20 pm Link to this post Send Private Message MSN Blog
 
Jetranger Profile
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X-TRAIL NEWBIE
 


Date Registered: 06-2011
Location: WA
TOTAL POSTS: 30
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Re: T31 Tailgate Rubbing on rear bumper


Hi all,

Thanks for the info Jalal and Scot. I've added my two cents on Facebook as well. Looks like it's definitely on Nissan's radar now. emoticon

Hopefully we see something concrete from Nissan with a fix as I don't really want to keep removing my bumper and trying to work out a solution.

I don't know if it's realistic but I wonder if Nissan should suspend sale/supply of the tow bar until they work it out a fix as ultimately the dealers could be very busy with a formal recall and modification/replacement work in the near future.

I understand the genuine Nissan tow bar is a Hayman Reese and their own bar virtually identical, so this may have even wider implications for that company and their distributors as well.

I guess we'll see.

Is this a T31 wide issue or has there been a change to the bumper design in the last couple of Series which exacerbates the misalignment. If it's all T31's I'm amazed this issue has only recently come to light.

Cheers,

Paul.

---
2011 Series 4 ST 4WD
Twilight
6 speed man
X-1976
Nissan carpet mats, Nissan kick plate set, bonnet protector, Nissan fog light kit, Nissan towbar, rubber cargo protector

20/Oct/2011, 5:59 pm Link to this post Send Email PM   Send Private Message Blog
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29094
Reply | QUOTE
Re:


Hi Paul,

I think it's been an issue from Day 1 when the T31 was launched but because some of the misalignment is minimal (like it is the case with my exy), some owners probably didn't notice it at all, especially if it wasn't causing any rubbing and mine hasn't rubbed anywhere, even after the off-road trip I have been to with the group.

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20/Oct/2011, 6:08 pm Link to this post Send Private Message MSN Blog
 
Jetranger Profile
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X-TRAIL NEWBIE
 


Date Registered: 06-2011
Location: WA
TOTAL POSTS: 30
Reply | QUOTE
Re: Re:


Hi Jalal,

Fair enough...my misalignment is not too bad either and definitely not as bad as many I have seen, but I'm a picky perfectionist and can still see that's it's not right.

On any car.....let alone new one's like ours that's gotta grate a bit.

As you also say many owners probably haven't even noticed it or worse......don't really care! emoticon

Paul.

---
2011 Series 4 ST 4WD
Twilight
6 speed man
X-1976
Nissan carpet mats, Nissan kick plate set, bonnet protector, Nissan fog light kit, Nissan towbar, rubber cargo protector

20/Oct/2011, 6:17 pm Link to this post Send Email PM   Send Private Message Blog
 


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