jalalski
Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29100
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Re: Replacement Windscreen with sensors (T31 Series 3 & 4)
Tony,
You're correct.
The rain sensor and for that matter the auto-headlights sensor is the same unit that is located under the base of the rear view mirror and it uses infrared signals to detect rain and poor visibility.
Based on this information, the windscreen glass itself is standard and if damaged can be replaced with a standard windscreen.
Pierre, you need to go back to the dealer and tell them that there is nothing special about the rain sensing windscreen and that they will need to either re-use the rain sensor stuck to your existing windscreen or order a new one.
Their lack of knowledge is costing you heaps of money and there is no way a new rain sensor would cost $1000.
If they can re-use the base of the mirror which is stuck on the windscreen, I can't see why they can't do the same for the rain sensor.
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23/Mar/2011, 5:11 am
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jalalski
Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29100
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Re:
Pierre,
There is nothing in the service manual that suggests that the rain sensing windscreens are any different to the standard one. The sensor itself work on infrared technology, so it is not dependent on the glass at all. If I was you, I would call Nissan Customer Service and enquire about this.
In fact, I will post this question to Nissan Australia myself now to get a definite answer because there is no way I will agree to pay a Grand everytime my windscreen gets a hit.
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23/Mar/2011, 2:54 pm
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jalalski
Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29100
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Re: Replacement Windscreen with sensors (T31 Series 3 & 4)
Hi Pierre,
I got a response back from Nissan and they're waiting for you to call them (again) so they can help you out.
This is the message I got:
quote:
Hi Jalal,
Certainly never good to have an accident but just days after picking the car up is really unfortunate.
Whenever the windscreen is replaced the sensor body which clips on to the glass (which already has the base) is required to be replaced. This is to ensure that it functions correctly (i.e. when in auto mode).
Could you please ask your friend to give out Customer Service team a call on 1800 035 035? That way we can provide accurate information regarding what part is required for his Nissan X-TRAIL and the cost.
Cheers,
Sally
When you call Nissan Customer Service please mention that you were asked to call them by Sally from myNissan website and don't forget to get the name of the person you spoke to and a case reference (if they offer any).
If the reply is still not favorable, I will chase Nissan again.
You need to ask them a clear question:
"Can the dealer fit an ST-L or ST (Series 3 or 4) standard windscreen on your Ti and only order the mounting base for the rain sensor from Japan instead of ordering the entire Ti windscreen?"
Last edited by jalalski, 29/Mar/2011, 6:46 pm
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29/Mar/2011, 4:43 pm
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cooch t31
X-TRAIL HOLIC
Date Registered: 06-2008
Location: Blue Mountains, NSW
TOTAL POSTS: 5966
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Re:
I noticed today that the series 3 & 4 windscreens on the ST variant are diferent to the Series 1 & 2.
Series 3 & 4 has a blotted sun strip section that goes around and below the rear view miror.
Series 1 & 2 have a thin black line (3cms roughly) that meets up with the mirror.
--- Tony X-891c
HERE is my D22 Navara
HERE is my old 2008 T31, ST Series1
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29/Mar/2011, 5:10 pm
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jalalski
Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29100
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Re:
Have you called Nissan Australia Customer service as per my post above? They were waiting for your call to explain the whole process and try and save you some $$$. I guess it's a bit late for that now that you had the windscreen replaced and probably forked out the money already.
The windscreen sensor is definitely a separate unit to the windscreen as I understood from the service manual.
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19/Apr/2011, 9:19 am
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