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58phil Profile
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Date Registered: 07-2013
Location: Windsor NSW
TOTAL POSTS: 110
Reply | QUOTE
Re: T31 Series 5 Nissan Connect System (including Navigation)


quote:

Davyfella wrote:

My TL Xtrail I picked up in November (complianced 10/13) still has the 2011 map installed.



As does mine, due for the 10k service in a couple of months so I will be putting pressure on the dealer soon to get a current set up loaded. Things got silly at the weekend when the thing didn't know about some changes on the M2...

---
T31 TL Auto Series V, Phantom Black, ECB nudge, Integra steps, Nissan tow, Boot liner, Rear spoiler, Tints, Side mouldings, Scuff plates, Out of date Maps, Oil on the Air filter.
8/Jan/2014, 9:34 am Link to this post Send Email PM   Send Private Message Blog
 
Davyfella Profile
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Date Registered: 10-2013
Location: Melbourne
TOTAL POSTS: 38
Reply | QUOTE
posticon Re: T31 Series 5 Nissan Connect System (including Navigation)


The Plot thickens.

The 2013-14 map update is now available from your Nissan dealer.

for the peppercorn price of only a trifling $350 (plus $120 to install it).

WTF!!! :0

120 dollars to swap an SD card!

I have been on their Facebook page and there are countless other pissed off customers.

My argument is that they sell me a car with already out of date maps and then they try to sell me the update which by reading the name (2013-14) is already 15 months old and should have been in the car from new.

They wouldn't sell me a 2014 MY car with 2011 tail lights, so how can they get away with selling me an out of date map.

---
2013 TL Diesel Manual,
Nudge bar, spotlights, side steps, towbar, spoiler.
10/Mar/2014, 9:30 am Link to this post Send Email PM   Send Private Message Blog
 
58phil Profile
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Date Registered: 07-2013
Location: Windsor NSW
TOTAL POSTS: 110
Reply | QUOTE
Re: T31 Series 5 Nissan Connect System (including Navigation)


quote:

Davyfella wrote:

I have been on their Facebook page and there are countless other pissed off customers.



I had a look for this and there is half a gazillion Nissan pages. Which one are you refering too?

---
T31 TL Auto Series V, Phantom Black, ECB nudge, Integra steps, Nissan tow, Boot liner, Rear spoiler, Tints, Side mouldings, Scuff plates, Out of date Maps, Oil on the Air filter.
11/Mar/2014, 11:07 am Link to this post Send Email PM   Send Private Message Blog
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29087
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Re:


THIS page Phil.

---

11/Mar/2014, 11:41 am Link to this post Send Private Message MSN Blog
 
Davyfella Profile
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Date Registered: 10-2013
Location: Melbourne
TOTAL POSTS: 38
Reply | QUOTE
Re: T31 Series 5 Nissan Connect System (including Navigation)


I had a long and fruitless phonecall to their Customer services department,

(1300 035 035) and the guy stated that it was 'Nissan Australia's policy' to basically not give a s*** and you can and piss off for all we care.

I then let rip on their Facebook page,
I obviously pissed them off, I posted something about current map updates to every post they had on there.

"Oooh look what has landed in Australia... the new GT-R"
    ---- "Does it come with a current map update, or do I have to spend a further $350?"

"What a lovely example of a 1989 Nissan Silvia"
   ---- "Probably still has a more up to date map in it's sat nav"

"What do you all think of the new Pathfinder?"
   ---- " OK,as long as it comes with the new map updates and you give us a diesel engine and a manual gearbox"

All my posts have been deleted and I cant post anything on there anymore.
Even my Nomme de Plume (John Smith) got in on the action and was promptly deleted and banned.

They didn't like the bit when I copied and pasted my message I sent to Channel Nine's "A Current Affair' and the one to the ACCC on there either.




---
2013 TL Diesel Manual,
Nudge bar, spotlights, side steps, towbar, spoiler.
12/Mar/2014, 1:02 am Link to this post Send Email PM   Send Private Message Blog
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29087
Reply | QUOTE
Re:


Hopefully you'll get support from the ACCC on this, as spamming their FB page is certainly not a solution and won't achieve anything.

The situation is not limited to the xtrail, as the Murano, Pathfinder and Dualis are being sold with oout-dated maps as well, so the ACCC will certainly have a case to chase/investigate, especially when Nissan is asking owners to pay for these updates after buying a new car.

---

12/Mar/2014, 6:32 am Link to this post Send Private Message MSN Blog
 
58phil Profile
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Date Registered: 07-2013
Location: Windsor NSW
TOTAL POSTS: 110
Reply | QUOTE
Re: Re:


quote:

jalalski wrote:

THIS page Phil.



Thanks Jalal emoticon

---
T31 TL Auto Series V, Phantom Black, ECB nudge, Integra steps, Nissan tow, Boot liner, Rear spoiler, Tints, Side mouldings, Scuff plates, Out of date Maps, Oil on the Air filter.
12/Mar/2014, 12:18 pm Link to this post Send Email PM   Send Private Message Blog
 
Davyfella Profile
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Date Registered: 10-2013
Location: Melbourne
TOTAL POSTS: 38
Reply | QUOTE
Re:


Ahh, 58Phil, I think I just sent you a message on Faecesbook about this.


---
2013 TL Diesel Manual,
Nudge bar, spotlights, side steps, towbar, spoiler.
13/Mar/2014, 2:49 am Link to this post Send Email PM   Send Private Message Blog
 
58phil Profile
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X-TRAIL ENTHUSIAST
 


Date Registered: 07-2013
Location: Windsor NSW
TOTAL POSTS: 110
Reply | QUOTE
Re: Re:


quote:

Davyfella wrote:

Ahh, 58Phil, I think I just sent you a message on Faecesbook about this.



Nothing on MyFace......

---
T31 TL Auto Series V, Phantom Black, ECB nudge, Integra steps, Nissan tow, Boot liner, Rear spoiler, Tints, Side mouldings, Scuff plates, Out of date Maps, Oil on the Air filter.
13/Mar/2014, 2:25 pm Link to this post Send Email PM   Send Private Message Blog
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29087
Reply | QUOTE
Re:


Hi Guys,

Can you please correspond using the forum PM and Email features rather than this thread? emoticon

---

13/Mar/2014, 2:37 pm Link to this post Send Private Message MSN Blog
 


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