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hippoxtrail Profile
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Date Registered: 09-2009
Location: WA
TOTAL POSTS: 71
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Xtrail 2010 Electric power steering system defect


From [sign in to see URL]

'According to the official recall notice published on the Australian Competition & Consumer Commission website, the electronic control unit could be prone to failure and has the potential to cause steering problems.
 
The affected power steering unit was fitted to ‘T31′ Nissan X-Trails produced between August 6, 2010 and October 30, 2010 (JN1TANT31A0101544 -JN1TANT31A0101995), as well as ‘J10′ Nissan Dualis vehicles made between October 5, 2010 and January 31, 2011.'

There have been reports of the system suddenly ceasing to operate. If this occurs, a warning light illuminates on the dash and the steering becomes heavier.


 
Nissan will contact the owners of affected vehicles and will encourages customers to contact their authorised Nissan dealership to organise an inspection and, potentially, rectification.

Cheers
Thai
==========

Recall Details as follows

Nissan Motor Company (Australia) Pty Ltd—T31 Nissan X-Trail and J10 Nissan Dualis
PRA number: 2011/12922
Date created: 28th November 2011

T31 Nissan X-Trail and J10 Nissan Dualis

Production dates:
T31 Nissan X-Trail: 6 August 2010 - 30 October 2010

T31 X-TRAIL 4WD Version: JN1TANT31A0101038 -JN1TANT31A0101996 (712 affected from this range)

T31 X-TRAIL 2WD Version: JN1TCNT31A0100237 -JN1TCNT31A0100569 (109 affected froim this range)

J10 Nissan Dualis: 5 October 2010 - 31 January 2011

What are the hazards?
The electric power steering (EPS) control unit can stop functioning suddenly, causing the power steering warning lamp to come on. The steering system will continue to remain functional, but will require increased steering effort, particularly at low speeds. This can lead to potential loss of steering control.

What are the defects?
Manufacturing defect in the power steering control unit, which can stop power assisted steering.

Dates available for sale
6th August 2010 - 28th November 2011

Where the product was sold
Nationally

Traders who sold this product
Nissan Australia franchise network (national)

Supplier
Nissan Motor Company (Australia) Pty Ltd

Supplier's web site
[sign in to see URL]

What should consumers do?
Nissan will contact owners of potentially affected vehicles. The consumer will be required to bring the affected vehicle to a Nissan Australia franchise location for rectification and repair.

Last edited by jalalski, 20/Jan/2012, 7:50 pm


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09 Ti,CVT,Precision Grey. Used to be known as 'xtrailist'
30/Nov/2011, 10:56 pm Link to this post Send Email PM   Send Private Message
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29002
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Re:


Thanks for the heads-up Thai

This hasn't been published on the Australian Competition & Consumer Commission website just yet.

I have asked Nissan to confirm this and provide more details.

Last edited by jalalski, 1/Dec/2011, 1:12 pm


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1/Dec/2011, 8:18 am Link to this post Send Private Message MSN Blog
 
Johngqld Profile
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X-TRAIL ENTHUSIAST
 

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Date Registered: 02-2011
Location: Caboolture, QLD
TOTAL POSTS: 297
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Re: Xtrail 2010 Electric power steering system defect


Hi Jalal, and all,
           I'm more than interested in this recall as mine was manufactured in September 2010 right in the middle of the dates listed. Howevever, if [sign in to see URL] has quoted "According to the official recall notice published on the Australian Competition & Consumer Commission website, the electronic control unit could be prone to failure and has the potential to cause steering problems." then it should be there for all to see. I've seacrched the ACCC site using all forms of criteria and can't find anything that relates to the article. The last recall listed for Nissan is for the Navara on the 18th May. Do they have a secret page that only they can see.

Regards
John



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X-1834 (c)
2010 Series 3 CVT Diamond Black. Tow pak, Nissan Nudge Bar, Bonnet and headlight Protectors, Fog Lamps, Radiator Protection, L/H Cargo Drawer,Rear Spoiler, Koason DVD/GPS, Pwr Window Delay.

1/Dec/2011, 1:06 pm Link to this post Send Email PM   Send Private Message Blog
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29002
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Re:


It is not listed on the ACCC website as I stated earlier. I don't think they actually make the recall listing visible until a formal recall compaign is assigned.

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1/Dec/2011, 1:12 pm Link to this post Send Private Message MSN Blog
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29002
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Re:


Hi Guys,

The recall has now been confirmed by Nissan Australia ]HERE

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1/Dec/2011, 2:59 pm Link to this post Send Private Message MSN Blog
 
Johngqld Profile
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X-TRAIL ENTHUSIAST
 

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Date Registered: 02-2011
Location: Caboolture, QLD
TOTAL POSTS: 297
Reply | QUOTE
Re: Xtrail 2010 Electric power steering system defect


Hi Jalal,
          Even though mine was manufactured in September, it falls outside the VIN listing by 200, strange, have to wait and see. Given the number of members we have and the number of people we talk to, no one has ever reported this issue. Better safe than sorry I suppose.

Regards
John

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X-1834 (c)
2010 Series 3 CVT Diamond Black. Tow pak, Nissan Nudge Bar, Bonnet and headlight Protectors, Fog Lamps, Radiator Protection, L/H Cargo Drawer,Rear Spoiler, Koason DVD/GPS, Pwr Window Delay.

2/Dec/2011, 7:52 am Link to this post Send Email PM   Send Private Message Blog
 
jalalski Profile
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Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29002
Reply | QUOTE
Re:


Am not sure what is going on with this recall notification. I have sent an email yesterday to the editor of Car Advice based on the information provided in their article and asked them why this recall isn't showing on the ACCC website as they stated. I then copied the link to the Car Advice article onto the Nissan facebook page and they confirmed it.

Today that link for car Advice is Dead and the article with the recall information and VIN numbers can no longer be found. I can only see the article ]HERE.

Am not sure if the VIN listing is accurate, so I would wait for an official letter from Nissan Australia first.

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2/Dec/2011, 9:35 am Link to this post Send Private Message MSN Blog
 
yummymummyis40 Profile
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X-TRAIL FANATIC
 

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Date Registered: 07-2008
Location: Gold Coast
TOTAL POSTS: 381
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Re: Xtrail 2010 Electric power steering system defect


will let you all know when the recall is going to take place , vin numbers etc when i get home ...


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Wen,rob,em,rach
X-934 (c)
See my X-Trail HERE
[img] flying xtrail,members number / stop light decal /towbar/ driving lights/ roof racks
3/Dec/2011, 6:35 am Link to this post Send Email PM   Send Private Message Yahoo Blog
 
yummymummyis40 Profile
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X-TRAIL FANATIC
 

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Date Registered: 07-2008
Location: Gold Coast
TOTAL POSTS: 381
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Re: Xtrail 2010 Electric power steering system defect


821 t31 involved , expected recall date from early feb ... oops Yes it's t31 big fingers little phone lol

Last edited by yummymummyis40, 5/Dec/2011, 12:40 pm


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Wen,rob,em,rach
X-934 (c)
See my X-Trail HERE
[img] flying xtrail,members number / stop light decal /towbar/ driving lights/ roof racks
3/Dec/2011, 8:09 am Link to this post Send Email PM   Send Private Message Yahoo Blog
 
Johngqld Profile
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X-TRAIL ENTHUSIAST
 

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Date Registered: 02-2011
Location: Caboolture, QLD
TOTAL POSTS: 297
Reply | QUOTE
Re: Xtrail 2010 Electric power steering system defect


Hi Rob,
          Do you have access to the last 4 digits of the VIN code as 820 vehicles is a larger number than the VIN's reported earlier. Or is the 820 also including the Dualis as well.

John

---
X-1834 (c)
2010 Series 3 CVT Diamond Black. Tow pak, Nissan Nudge Bar, Bonnet and headlight Protectors, Fog Lamps, Radiator Protection, L/H Cargo Drawer,Rear Spoiler, Koason DVD/GPS, Pwr Window Delay.

3/Dec/2011, 9:31 am Link to this post Send Email PM   Send Private Message Blog
 


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