Jetranger
X-TRAIL NEWBIE
Date Registered: 06-2011
Location: WA
TOTAL POSTS: 30
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Re: T31 Tailgate Rubbing on rear bumper
Hi all,
Took my car in for it's 10,000km service a couple of weeks ago and spoke to the service person about my car and the service bulletin. The person I dealt with stated they had no idea about the problem but another dealership employee standing behind them gave it away with the look on his face when I mentioned the towbar issue and the associated service bulletin.
I did disclose that I had fitted the genuine bar to Nissan's original instructions and it was not a dealer fit. As members may be aware from my previous posts in this thread I have had the bumper off a couple of times to attempt a fix myself.
Anyway no problems with the service, car treated very well, however when i picked the car up they stated that I had managed to fix the bumper as good as it was going to get and they could not improve on it.
Clearly there is really no complete fix at the moment from Nissan. Some owners may end up with an improvement but some misalignment will still be present.
Incidentally I was at the dealership this weekend and spotted a brand new car pre-delivery (no plates yet) at the dealership with a towbar fitted. The dealer fit was poor and the rhs alignment was significantly worse than mine......I thought there was meant to be some new instructions that dealers were using?
Seems like Nissan have given up on this .
--- 2011 Series 4 ST 4WD
Twilight
6 speed man
X-1976
Nissan carpet mats, Nissan kick plate set, bonnet protector, Nissan fog light kit, Nissan towbar, rubber cargo protector
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6/Mar/2012, 9:19 am
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jalalski
Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29100
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Re:
LOL, sounds like they both agreed to sing the same song
You might wanna tell them that for some "magic reason" the Hayman Reese towbar is exhibiting exactly the same problems like the Nissan one and you guys are refusing to help existing Hayman Reese customers who had your towbar fitted to an x-trail.
I bet they will blame the Nissan chassis and bumper design for this!
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6/Mar/2012, 8:42 pm
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Jetranger
X-TRAIL NEWBIE
Date Registered: 06-2011
Location: WA
TOTAL POSTS: 30
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Re: Re:
quote: JohKer wrote:
As you fitted the towbar yourself you could possibly check my findings yourself by removing the right hand reversing light from the bumper so you can feel inside after the bumper is fitted. I think you will find that the top of the reversing light surround (bumper) hits under the towbar. This is what causes the bumper to twist out of alignment.
I note you live in WA. I'm reasonably confident you will a make similar finding. If you live anywhere near Mandurah and want to make a visit to have a look with a "snake camera" then let me know. It would be useful to get some additional pictures and evidence of a second vehicle.
Thanks Johker,
When I get a chance I'll take a look at the r/h reverse light to see if it contacts the towbar.
I'm still convinced that the r/h sidearm bracket also interferes with the bumper and therefore contributes to the misalignment.
This was evidenced when I first removed the bumper assembly and noticed contact damage to the black plastic on the interior of the bumper moulding in the area of the r/h sidearm bracket.
Thanks also for the offer of the snake camera to check.....I may have access to a fibrescope at work that I can also use as well.
Cheers,
Last edited by Jetranger, 7/Mar/2012, 5:44 pm
--- 2011 Series 4 ST 4WD
Twilight
6 speed man
X-1976
Nissan carpet mats, Nissan kick plate set, bonnet protector, Nissan fog light kit, Nissan towbar, rubber cargo protector
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7/Mar/2012, 2:25 pm
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jalalski
Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29100
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Re:
I have now posted a link to the entire discussion we had with Nissan on the forum facebook page and linked the photos posted here for all T31 owners to be aware of. Jump on facebook and your "experience", as am just sick and tired of the way Nissan are treating this matter and hoping it will just go away by ignoring us!
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7/Mar/2012, 6:48 pm
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