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tj81 Profile
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Date Registered: 05-2014
TOTAL POSTS: 55
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Re:


Jalal I respectfully disagree.

5.5 hours is plenty of time to complete the work, especially when it has been booked in for two weeks, and they knew exactly what service it was and what was involved. It is not my issue if they overbook themselves when they know what sort of work is coming in and cant complete it within a reasonable time frame. ( if I did this to my customers as a small business, id have none left)

They did not tell me at the time it was not possible or unreasonable, as you said the service only takes 3 hours according to the "schedule" there is another 2.5 hours I have allowed in that case, seems plenty.

Not really any other dealers close by that I can use, otherwise I would have done so already.

You are correct that if it was unreasonable to have the vehicle ready in that time they should have said so, but they did not. That being the case I am assuming they also agree its possible.

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Member # X-3683

T31 Xtrail, 4wd TS, 2.0 Diesel Manual. Tempest Blue
Lightforce 170 HID, Nudge Bar
Geelong VIC
3/May/2016, 12:06 am Link to this post Send Email PM   Send Private Message Blog
 
FlyfisherX Profile
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Date Registered: 07-2014
Location: Melbourne
TOTAL POSTS: 18
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Re: Nissan Dealer Experience (The Good & Bad)


I'm just puzzled by price for simple diagnostics at my local Nissan Dealer Service
My X-trail T30 series 2 started playing up when cold starting or restarting after stalling.
I replaced both Cam and Crank sensors so I thought I'll get Nissan for them to
connect diagnostic tool and tell me if there is anything else and reset error faults.
I was told it will cost me from $160 (it may go up from there) and leave vehicle overnight.
I didn't go ahead with it.
How long does it take to plug in and clear the faults. It takes me 10 minutes on my wife's Subaru and that's while drinking a coffee.
Shame my diagnostics software won't work with Nissan.
Is this a standard price or Nissan Dealer Service is being greedy?

Andrew
  
14/Jun/2016, 4:56 pm Link to this post Send Email PM   Send Private Message Blog
 
TopGun65 Profile
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Date Registered: 07-2015
TOTAL POSTS: 149
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Re: Nissan Dealer Experience (The Good & Bad)


I was charged $[sign in to see URL] for 1 hours labour to check the vehicles diagnostics and a few other things. I don't know about the quote they gave you, but they would probably need to keep it overnight so they can try and fault it when it's cold first thing in the morning.

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Eric
X-4282 (c)
Glen Alpine, Sydney
2010 T31 Cvt STL
14/Jun/2016, 5:06 pm Link to this post Send Email PM   Send Private Message Blog
 
FlyfisherX Profile
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Date Registered: 07-2014
Location: Melbourne
TOTAL POSTS: 18
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Re: Nissan Dealer Experience (The Good & Bad)


I'll be happy with $88 and leaving car overnight but $160 is bit high considering
he was saying it will probably cost even more. This completely put me off.
14/Jun/2016, 5:14 pm Link to this post Send Email PM   Send Private Message Blog
 
DogTrail Profile
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Date Registered: 05-2012
Location: Sunshine Coast
TOTAL POSTS: 481
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Re: Nissan Dealer Experience (The Good & Bad)


My Dealer is getting greedy.

The desk jockey overquoted by about $120 on the 80K service and was unhappy when i jerked him into line with a reference to the guaranteed service fee.

The prick actually wanted to argue with me!

Also, they stopped washing the car about 18 months ago and the free gifts (cost them $2 but gave then $100's of business) stopped about that time.

Time to move on.


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2011/12 Australia:- 2.5 litre petrol 4WD, Series IV ST, CVT : + some gadgets and cosmetic add-on's. Dirt, (it protects the paintwork) X-2429(c).
23/Oct/2016, 1:38 am Link to this post Send Email PM   Send Private Message
 


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