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jalalski
Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29100
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Re:
Seems their parts depatment dropped the ball on this one.
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13/Dec/2011, 1:10 pm
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cooch t31
X-TRAIL HOLIC
Date Registered: 06-2008
Location: Blue Mountains, NSW
TOTAL POSTS: 5966
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Re:
Nepean Motor Group kept me waiting an hour to replace a door rubber on The Navara (A pillar) only to tell me that they ordered the wrong part, the dummies ordered the windlace instead.
--- Tony X-891c
HERE is my D22 Navara
HERE is my old 2008 T31, ST Series1
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13/Dec/2011, 3:19 pm
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jalalski
Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29100
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Re:
Yeah Haz, they would removed the fuel and put it back in for you. It's a safety risk and they can't work with the full tank of fuel.
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22/Jan/2012, 3:37 pm
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ironbark
X-TRAIL NEWBIE
Date Registered: 01-2012
TOTAL POSTS: 67
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Re: Re:
quote: jalalski wrote:
Yeah Haz, they would removed the fuel and put it back in for you. It's a safety risk and they can't work with the full tank of fuel.
Yes, thats what I presumed would happen. So far I am more than happy with the Nissan place I deal with? I hope things continue this way as you know I just brought a new TI X Trail with CVT?? simply because wifey loves the bells and whistles! Thank God I have kept my manual 04 X Trail. I have been a manual gear box man all my life, from OshKosh trucks twin sticks, Macks truck, direct change no syncromesh here, Kenworth 15 speed road rangers, and every passanger car and 4X4 I have ever owned. Hmm, the new TI with CVT?? Oih, Noi1 Cheers, haz.
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22/Jan/2012, 3:57 pm
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MrMez
X-TRAIL ENTHUSIAST
Date Registered: 03-2011
TOTAL POSTS: 124
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Re:
My 2c:
Perth, WA
Magic Nissan, Leach Hwy, Melville.
Booked an express service. Lady on the phone said they open at 7am, and it takes an hour. Great. Turn up at 7. Yes, we open at 7, but the service department opens at 8. Turns out she doesn't normally work there. They gave me a loan car and handled the situation as well as they could. No surprises at the end, so i'll be back for my next service.
Total Nissan, Albany hwy, Bentley (not the one in Vic Park)
Have some damage from some bastards breaking into my car, took it in for a quote. They had to keep it from 9-5. 1 week later, still no quote or phone call. They obviously don't want the business, so bye bye.
You are going to run into problems at every company, but its how they deal with them that makes a difference. Pity some companies don't understand that marketing dollars pay for everyone who walks in. It doesn't take much to lose a customer for life, but it honestly doesn't take that much to keep them either.
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17/Feb/2012, 12:23 pm
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bravehrt17
Date Registered: 02-2012
Location: Cyprus
TOTAL POSTS: 35
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Re: Nissan Dealer Experience (The Good & Bad)
Ha! Nice topic
Full service at Nissan-Cyprus, for the 150.000 kms, and after quidance through the forum, i come face to face with THIS AIR FILTER....
Total Charge: 1400 Euros, for Full Service, Hubs+bearings in front, 1 ABS sencor
No more comments!
Last edited by bravehrt17, 17/Feb/2012, 10:02 pm
--- Dimitris
X-2269
Nissan X-Trail 2.0, T30, 140bhp, Petrol Engine QR20DE, Automatic Gear Box. Year 2002
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17/Feb/2012, 10:00 pm
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