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Re: Dealer Experience (The Good & Bad)
NISSAN - ORANGE
PART OF THE TONY LEAHEY MOTOR GROUP.
Last edited by BRETT72, 25/May/2007, 1:14 pm
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19/Apr/2007, 10:53 am
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Re: Dealer Experience (The Good & Bad)
TONY LEAHEY FORD
BAD SERVICE WRITE-UP
Without going into too much detail of the original butterfly valve issue, I just wish to add my 'after service 'experience.
Picked up the car, to find it was out of petrol. Considering that when I booked it in, there was over 3/4 of a tank this left me a little annoyed. The Manager could not explain how this happened, but "would look into it."
As part of the butterfly valve 'band-aid' repair, the damaged IRIDIUM spark plug had to be replaced. This was done with with what appears to be a second hand normal NGK plug. Talk about dodgy.
I asked for a printout of the compression test, but they refused to supply one.
I asked for a printout regarding the fuel intake recall (which was done at the same time), but again they refused to give me any documenation.
This dealership is doing what is can to tarnish the Nissan name. No wonder the local mechanics are busy in Orange, no-one goes to the dealer.
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19/Apr/2007, 6:30 pm
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Re: Dealer Experience (The Good & Bad)
Lance - yeah mate, booked in tomorrow for compression and a dyno run.
Last edited by BRETT72, 19/Apr/2007, 9:24 pm
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19/Apr/2007, 9:21 pm
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Re: Dealer Experience (The Good & Bad)
They would have emptied your fuel to do the fuel filler recall. We were required to have the tank below half for them to perform the works. However, they should have put it back in for you!
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20/Apr/2007, 12:32 pm
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Re: Dealer Experience (The Good & Bad)
As I(we) are learning about Nissan, what head office and the dealers tell you are sometimes different. But who is to blame and who tells the truth.
Quote from a famous US sitcom, "The truth is out there." You just have to find it... 
Last edited by BRETT72, 25/May/2007, 1:16 pm
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20/Apr/2007, 1:45 pm
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Re: Dealer Experience (The Good & Bad)
That's unbelievable! Sounds like they let an apprentice loose on your X-Trail!
I hope you didn't pay for a cent for any of the work they carried out.
I'd be complaining to Nissan H/O about that if I were you.
Did they bother to check the coolant or flush the radiator to see if it was blocked by casting sand? Surely that would've been their first item to check, before stripping the engine to bits...
--- Rich. X-013(c)
'04 S2 ST Auto. Nudge_roofracks_tow_tints_Lightforce_GME_YokoGeoA/T-S_TBS_bashplate_50mm-spacer-lift
Click here to see >300MB of photos and videos All For His Glory. |
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18/Jul/2007, 7:46 pm
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