Page: 1 2 3 ... 33 34 35
af3556
X-TRAIL NEWBIE
Date Registered: 01-2006
Location: Wollongong
TOTAL POSTS: 74
|
|
|
|
Nissan Dealer Experience (The Good & Bad)
Hi All,
Had my 60,000 service done today at Randwick Nissan, Sydney (first for my ownership of the exy) and just thought I'd offer my comments for comparison.
In addition to the 60k service, I asked for three faults to be explicitly examined and fixed: loose handbrake, poorly-retracting driver's seatbelt, and squeeky driver's side rear suspension (squeeks when getting in and out of the car)
The good:
- were reasonably efficient (very busy ~7:45 AM when I dropped the car off but didn't keep anyone waiting too long)
The not so good:
- fixed only one of the three problem reports (fixed the handbrake, sprayed something smelly on the seatbelt to little effect, claimed the squeek was due to the cargo barrier!? - must've misunderstood my request...)
- wanted to charge me $300 for replacing front (only) brake pads + machining discs (my car's under lease, so fortunately they did the work at the lease company price, 127 parts + 77 labour)
- a bit over $30 for wiper blades!
- neglected to stamp the log book
- no car wash :-( (and it really needs it too after last weekend!)
Sooo, I think I might try one of the other dealers at 70k (though I'll have to find one that does a loan car, Randwick's only a hop skip and a jump to work for me...)
Ben
[edit: added 'Sydney'; I forget this is a national (global!) forum :-)]
Last edited by jalalski, 30/Sep/2011, 9:44 am
--- X-Trail 2003 ST II
|
22/Feb/2006, 8:52 pm
|
|
jalalski
Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29100
|
|
|
|
Re: Dealer experience: Randwick Nissan (Sydney)
Hi Ben,
Thanks for sharing your 1st service experience with us. Much appreciated.
Please note that we had quite a lengthy thread about dealer experiences which turned into a massive bagging exercise (with some good and valid points raised too), but we have decided to close that thread due to "political" reasons.
By "political" I mean potential deformation claims by the dealers and/or Nissan Australia, if the claims members are making are not true or misleading/damaging.
We have set a very clear forum rule in this regard to protect ourselves from the above as Forum Owners and this is an extract taken from the forum rules which you and any member making such posts need to acknowledge and be aware of:
A person/member posting specific details about a business and/or dealership is fully responsible for the content of that post.
Should this lead to a legal action being taken against such claims, Australian X-Trail Forum will take no part or involvement in such cases and the member will be fully responsible to resolve this matter outside of this forum.
I do not wish to enter into a debate about this matter, as I'm simply trying to avoid putting our forum in a difficult position when it can be avoided.
Please consider the above carefully.
|
22/Feb/2006, 9:17 pm
|
|
jalalski
Date Registered: 02-2004
Location: SUTHERLAND, SYDNEY
TOTAL POSTS: 29100
|
|
|
|
Re: Dealer experience: Randwick Nissan (Sydney)
Looks to me that it has NOT been touched!
|
9/Mar/2006, 8:54 pm
|
|
Page: 1 2 3 ... 33 34 35
|